Service And Repair Center
Before you send your WILDTIME product in for Service or Repair, check out our troubleshooting and FAQ sections that can help you get your device up and running quickly.
REQUEST SERVICE
REQUEST SERVICE
If your WILDTIME product fails to perform in any way, and you have tried the Troubleshooting and FAQ tips. Please follow these instructions to initiate a service request:
1. Remove mounting rings, covers, and all other accessories from the product.
2. Record the serial number of the product and keep it where you can find it if needed.
3. Print this confirmation page and include with your shipment.
4. If possible, ship the product in its original packaging, as this is the safest method.
5. Be sure to wrap the package securely and use filament strapping tape on the outside.
6. If possible, ship by a traceable parcel service. Please insure the shipment against loss.
7. Please obtain the RMA number by filling out the below form.
